General terms and conditions

General Terms and Conditions

1. scope of application

pit green is a trade name of systopic GmbH, Bleichstraße 8, 64283 Darmstadt, Germany. pitgreen.com is the corresponding online service for communication and sales promotion. For the business relationship between pitgreen.com and the customer, the following General Terms and Conditions apply exclusively in their version valid at the time of the order. We do not accept deviating conditions of the customer unless we have expressly agreed to their validity in writing.

2. offer and conclusion of contract

Our offers are always subject to change. An order at pitgreen.com represents an offer to us to conclude a sales contract. If you place an order with pitgreen.com, we will send you an e-mail notification confirming the receipt of your order and listing its details (order confirmation).

This order confirmation does not represent an acceptance of your offer, but is only intended to inform you that we have received your order. A sales contract is only concluded when we send the ordered products to you and confirm the shipment to you with a further e-mail notification (order confirmation).

The purchase contract will then be concluded between you and pitgreen.com. Products from one and the same order which are not listed in the order confirmation do not constitute a sales contract. Our products can only be bought by adults, we do not offer products for purchase by minors. We sell all products only in household quantities.

3. revocation

You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the goods before the deadline - also by returning the goods. The period begins after receipt of the instruction in text form (e.g. as letter, fax, e-mail) but not before receipt of the goods by the recipient (in the case of recurring delivery of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 paragraphs 1 and 2 EGBGB. The timely dispatch of the revocation or the goods shall suffice to comply with the revocation period. The revocation is to be addressed to:

systopic GmbH
Bleichstr. 8
64283 Darmstadt
Germany

fon +49 (0) 6151 800 44 0

www.pitgreen.com
sales@pitgreen.com

4. cancellation consequences

In the event of an effective revocation, the services received by both parties are to be returned and any benefits derived (e.g. interest) are to be surrendered. If you are unable to return or surrender the goods or services received or their uses (e.g. advantages of use) to us, or if you are unable to return or surrender them in full or in part, or only in a deteriorated condition, you must compensate us for the loss in value. This can lead to the fact that you must nevertheless fulfil the contractual payment obligations for the period until revocation. For the deterioration of the goods, you only have to pay compensation if the deterioration is due to a handling of the goods that goes beyond the inspection of the properties and functionality. Testing the properties and functionality" means testing and trying out the respective goods, as is possible and customary in a retail shop, for example. Goods that can be sent by parcel post are to be returned at our risk. You have to bear the regular costs of the return if the delivered goods ordered and if the price of the goods to be returned does not exceed an amount of 100.00 euros or if you at a higher price of the goods at the time of revocation yet the consideration or a contractually agreed partial payment. Otherwise the return is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the sending of your cancellation or the goods, for us with their receipt.

5. delivery

Unless otherwise agreed, the goods will be delivered from stock to the delivery address indicated by the customer. Information about the delivery time is not binding. The costs for freight and packing as well as customs duties and import taxes are to be borne by the customer. If the customer is in default of acceptance or culpably violates other obligations to cooperate, we shall be entitled to demand compensation for the damage incurred by us as a result, including any additional expenses.